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Accessibility Statement

WhatSpa_ Approved Manufacturer 2025
Equinox Official Retailer

Accessibility Statement

Effective Date: 28/08/2025
Company Name: Trident Tubs North West (Trident Swimming Pools & Wellness Ltd)
Website: www.trident-tubs.co.uk

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Our Commitment to Accessibility

At Trident Tubs North West, we are committed to ensuring that our website is accessible to as many users as possible, regardless of ability, technology, or circumstance. We aim to provide a user-friendly experience that enables everyone, including people with disabilities, to browse, shop, and interact with us online.

We are continually working to improve the accessibility and usability of our website, following relevant standards and best practices.

 

Accessibility Standards

We aim to conform to WCAG 2.1 AA (Web Content Accessibility Guidelines), which outlines best practices for making digital content more accessible for users with various disabilities, including:

  • Vision impairment

  • Hearing difficulties

  • Motor limitations

  • Cognitive disabilities

 

Key Features of Our Site

To enhance accessibility, our website includes:

  • Keyboard navigability

  • Text alternatives for images

  • Sufficient contrast between text and background

  • Clear and consistent navigation structure

  • Responsive design for compatibility with assistive technologies and screen readers

  • Resizable text through browser settings

 

Ongoing Improvements

While we strive to adhere to accepted guidelines and standards for accessibility, we recognise that some areas of the site may still need improvement. We are actively working on auditing and enhancing these areas.

If you experience any issues or find any part of the site difficult to use, please let us know. Your feedback helps us improve.

 

Third-Party Content

Some parts of our website may link to or use third-party services or content (e.g. embedded videos, payment platforms, or social media feeds). We cannot guarantee the accessibility of these external elements but encourage those providers to meet accessibility standards.

 

Feedback and Contact

If you have any difficulty accessing information on our site or would like to report a barrier, please contact us:

Email: enquiries@group-trident.co.uk
Postal Address: Box studios, 17 Boundary street, Liverpool, L5 9UB

We aim to respond to accessibility feedback within 5 working days.

 

Enforcement Procedure

If you are not satisfied with our response or would like to escalate a complaint, you may contact the Equality Advisory and Support Service (EASS):

Website: https://www.equalityadvisoryservice.com
Phone: 0808 800 0082

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